Bleeding-edge technology proves to your staff that their needs matter and are budgeted for with intention and not as an afterthought. If you’re worried that implementing trendy tech for your hotel could turn guests off, you should consider your staff as well. In a recent survey, we discovered that nearly 50% of hospitality workers would consider switching jobs for better tech. Contact us to find out how to empower your staff through connectivity with a device that alerts anyone to potential danger. UniFocus ShiftGenius is one of the tools introduced at HITEC that will allow management to make even complicated tasks like labor projections, budgeting, scheduling and compliance, feel effortless.Īt Relay, we’re proud that our devices connect workers and empower them through the use of a panic button and a completely connected cellular network. The most bleeding-edge hotels will manage staff effortlessly through cloud-based apps that allow them to fully manage staff. While some initial predictions about staffing in a post-COVID world were dire, most stressed efficiency and appreciation as the key to attracting and retaining staff. One of the trends we think will stick around is the ability to effortlessly manage staff and their availability and shifts. We culled together a few key concepts and tech innovators who exhibited or presented at HITEC that we think will elevate leading-edge hotels to bleeding-edge status. Bleeding edge concepts from HITEC Dallas 2021 Be sure to build in enough time for training for staff and managers to avoid any glitches or gaps in service as you move from really good to amazing. Pro tip: While new tech for hotel management is fantastic, your staff needs to know how to use everything. It instills confidence and sets your property apart from others. By updating your hotel tech regularly you give guests a clear understanding that you’ve created an updated and better experience for them. While some management teams believe investments in emerging or unproven technologies can potentially prove unwise, the new launches at the conference prove otherwise. It was the first HITEC live event in over 25 months and it was brimming with new technology innovation customized for hotel managers and staff. In late September, the world’s largest hospitality technology conference, Hospitality Industry Technology Exposition and Conference (HITEC), took place in Dallas, Texas. Innovation in hospitality technology at HITEC 2021 So, are you up for the challenge of figuring out where your property ranks in terms of the hottest trends for hotels? The key to being considered bleeding edge is not in spending more, but spending smarter and better on the newest tech management innovations for the hospitality industry. Sadly, what was once considered innovative might now be considered out of date. Or at least that’s the plan.įor every hotel chain or golf resort that reopened with newer, better, faster, safer technology, there are a dozen resorts still lagging behind. The modern hotel industry fuses the best of old-fashioned hospitality with cutting-edge data and customer service management tools.
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